Openings >> Sport Shop Supervisor
Sport Shop Supervisor
Summary
Title:Sport Shop Supervisor
ID:138
Department:13
Location:China Peak Mountain Resort, Lakeshore, CA.
Description
SUMMARY:   This is a non-skiing/non-snowboarding position. Supervises and coordinates activities of workers in Sport Shop by performing the following duties.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
1. Trains workers in company and department policies, procedures, and job duties.
2. Restocks, organizes and inspects merchandise on sales floor and storeroom.
3. Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations.
4. Sells merchandise and assists sales workers in completing difficult sales.
5. Performs opening and closing procedures including deposits and daily accounting reports.
ADDITIONAL DUTIES:Due to the many variables that affect Winter Resort operations such as weather and number of guests, occasionally employees may be asked to perform other duties or assist in efforts outside their primary area of responsibility as needed, including performing in any subordinate position.
 
SUPERVISORY RESPONSIBILITIES: Directly supervises a variable number of employees in each Sport Shop. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
 
COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies:
              ATTENDANCE/PUNCTUALITY - Is consistently at work and on time; attends required staff meetings.
DEPENDABILITY – Follows instructions; responds to management direction; takes responsibility for own actions; commits to long hours of work when necessary to reach goals; completes tasks on time.
 
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MINIMUM AGE REQUIREMENTS: Must be at least 18 years of age.
EDUCATION AND/OR EXPERIENCE:High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance.
LANGUAGE SKILLS: Ability to read a limited number of two and three syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
TRAINING, CERTIFICATES & LICENSES: None required.
 
 
PHYSICAL AND ENVIRONMENTAL DEMAND LEVEL: 2 – MEDIUM
            The physical and environmental demand level as described in Level 2 (MEDIUM) are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
            This is a Winter Resort Area. It requires that work venues are varied and in many cases include steep stairways, multi-level buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Work days and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.
 
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